I am not able to log into my account

Passwords will never be changed by us without notifying you in advance for whatever reason.

If your password does not work, it could be one of these causes:

  • due to CAPS LOCK being on.
  • an extra space has been copied and pasted: 56ty5f_  (_=invisible space)
  • Retry without copying and pasting

If all fails call we will be happy to assist you:

Montreal: (514) 883.1412
US & Canada: (888) 688.3066

Last Update: December 30, 2017  

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